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Terms & Conditions

Welcome to Gift Station, the ultimate destination for luxurious gift redemption. We are thrilled to provide you with an unparalleled gift selection experience, designed for simplicity and convenience. 

To ensure the best possible experience for all of our valued customers, we have established the following conditions of use: 

  1. Redemption Codes: Gift Station operates on a redemption code system. A redemption code will be issued to you, which can be used to redeem gifts from our website. 

  1. Eligibility: Gift Station is open to all customers who meet our eligibility requirements. To be eligible, you must be of legal age and capable of entering into a binding agreement. 

  1. Gift Selection: Our website offers a wide variety of gift options in various tiers, from affordable to luxurious. While we strive to maintain a diverse and high-quality selection, gift options are subject to change at any time without prior notice. 

  1. Redemption Limits: Each redemption code can only be used once. 

  1. Gift Delivery: We will deliver your gift selection to the address provided at checkout. Please note that delivery times may vary depending on your location and other factors beyond our control. 

  1. Why is my email address required? Your email address is required so you can receive an Order Confirmation email. In addition, it is used as an alternative contact in the event you cannot be reached via telephone. Your personal information, including your email address, will not be shared with any third parties. 

  1. How do I track the status of my order? You will receive two emails communicating the status of your order. First, an Order Confirmation email after you place your order. Second, a Shipping Confirmation email with tracking information when your order has shipped. Please contact Customer Service if you have any questions relating to the status of your order. 

  1. What should I do if I receive an item that has been damaged during delivery? All awards should be inspected immediately upon receipt. If your award arrives damaged, contact Customer Service within 5 Business Days of receipt. Please provide pictures of any damage to the outer shipping carton and the award itself. Returned merchandise will not be accepted without prior written authorization from the Customer Service Department. We offer a 5-day warranty plan on any defective merchandise. After 5 days, you will be provided with the manufacturer’s warranty/proof of purchase form to assist you in finding a dealer in your area.  

  1. Program Termination: The Company may modify or terminate this program at any time without notice. You are responsible for ensuring no unauthorized or illegal use of the recognition website. Keep your password and account access confidential.  

  1. Conflict Resolution: The Company reserves the sole right to determine the resolution of any question, interpretation, conflict, dispute, or other issue arising from or relating to any contest, awards, or redemption of points or prizes.  

  1. Points Management: Points cannot be traded to others or redeemed for cash. All decisions on award eligibility will be made by The Company and are final.  

  1. Merchandise Management: If a specific merchandise item is discontinued, a similar item of equal or greater value may be substituted.  

By using our website and redeeming gifts through Gift Station, you agree to be bound by these conditions of use. We reserve the right to modify these conditions at any time without prior notice. Please check our website regularly for updates. 

Thank you for choosing Gift Station, and we look forward to providing you with the best possible gift selection experience.